FAQs

HOW LONG DOES DELIVERY TAKE?

Delivery takes 3-5 working days (weekends and official holidays are excluded)

 

HOW MUCH DOES SHIPPING COST?

The shipping is for 59 EGP within Cairo , 64 EGP for Alex , Delta and Canal Cities fo 64 EGP and 84 EGP to Upper Egypt.

 

HOW CAN I RETURN THE PRODUCT AND HOW MUCH DOES IT COST?

you can return the product to the courier on the door or within 14 days from receiving the product.

 

HOW CAN I EXCHANGE THE PRODUCT?

You can exchange the product within 14 days of receiving the product.

 

WHEN WILL THE OUT OF STOCK ITEMS BE AVAILABLE?

Please get back to our customer service team. They can tell you the date and reserve the product for you

 

HOW CAN I CARE FOR MY BAG?

Here are a few tricks to ensure your bag will last:

 

Store it Properly

We recommend a cool place with no light such as a dust bag or a cotton pillowcase.

Don’t put your bag in the sun for too long or beside a constant source of heat, it may deform or change color.

Protect the lining: use pouches to store cosmetics and liquid which will protect the bag lining from spills and keep it organized.